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Privacy Policy for Dr. Omar Al-Amir’s Urology Clinic Website

At Dr. Omar Al-Amir’s clinic, we prioritize the privacy and confidentiality of your data. This policy explains exactly how we collect, use, and protect your personal information when you visit our website at https://dromarurology.com/.

Our commitment to protecting your data aligns with Jordan’s Personal Data Protection Law No. (24) of 2023 and other relevant legislation. We also adhere to international standards like the General Data Protection Regulation (GDPR) to ensure the highest level of security and trust for all our patients, both local and international.

1. Who We Are

Our website is https://dromarurology.com. As a Consultant Urologist, Dr. Omar Al-Amir is the data controller who manages the information we collect through this website.

2. What Data We Collect and Why

We collect data to provide you with the best medical care and to improve our services.

  • Information you give us: We collect information you voluntarily provide, such as your name, email, and phone number when you use our contact or appointment booking forms. This may include sensitive health information you choose to share in your message.
  • Comments & Interactions: When you leave a comment on our site, we collect the data you enter in the comments form, your IP address, and your browser’s user agent string to help us detect spam. We may also provide an anonymized string from your email address to the Gravatar service to display your profile picture.
  • Media: If you upload images to our site, you should avoid including embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.
  • Cookies: We use cookies to enhance your browsing experience. For example, if you leave a comment, a cookie can save your details for convenience. We also use cookies for logins and display preferences. You can manage these cookies through your browser settings.
  • Embedded Content from Other Websites: Articles on this site may include embedded content (e.g., videos, articles). This content functions as if you visited the other website directly, and those sites may collect data, use their own cookies, and track your interactions. We are not responsible for the privacy practices of these third-party sites.
  • Automated Data: We collect non-personal data like your browser type, operating system, and the pages you visit to analyze website performance and improve the user experience.

3. How We Use and Share Your Data

We use your data only for the purposes for which we collected it and share it under strict conditions.

  • To Provide Medical Services: We use your information to schedule appointments, communicate with you, and provide medical care or advice. This is based on contract performance and legitimate interest in your health care.
  • With Third Parties: We may share data with trusted third parties only when necessary and with your explicit consent, such as for lab tests or referrals to other specialists. We require these parties to uphold strict confidentiality standards.
  • For Legal Compliance: We may need to disclose data to comply with Jordan’s Medical and Health Liability Law No. (25) of 2018 and Cybercrime Law No. (17) of 2023, or to respond to a valid legal request or court order.
  • Password Resets: If you request a password reset, we include your IP address in the reset email for security purposes.

4. Data Retention and Your Rights

We retain your data only for as long as we need it to fulfill the purposes for which we collected it, or as required by law.

  • Data Retention: We retain comments and their metadata indefinitely to help with comment moderation. We retain medical records in compliance with Jordanian medical regulations.
  • Your Rights: Under Jordan’s Data Protection Law and GDPR principles, you have the right to access your data, correct inaccuracies, request deletion (the right to be forgotten), and object to its processing. You can also request an exported file of your personal data. These rights do not apply to data we are legally obligated to keep for administrative, legal, or security purposes.

5. Contact Us

For any questions or concerns about this Privacy Policy or your data, please contact us directly: